Terms
Terms and conditions
This website is operated by VC Pharmacy. Throughout the site, the terms "we", "us" and "our" refer to VC Pharmacy. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms of this agreement, then you may not access the website or use any Services.
1. Online store and eligibility
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or territory of residence. You may not use our products for any illegal or unauthorised purpose. VC Pharmacy provides pharmacist-led support for smoking cessation and nicotine dependence; access to certain products and pages is restricted to registered patients and is subject to pharmacy review and applicable law.
2. Account registration and patient review
To access certain Services you must create a patient account and provide current, complete, and accurate information. Our pharmacy team reviews registrations and may contact you for further information. Registration, document submission, or the creation of an account does not guarantee approval or the supply of any product. You are responsible for maintaining the confidentiality of your account and password.
3. No guarantee of supply
All decisions regarding eligibility and supply are made by appropriately qualified practitioners and our pharmacy team, exercising their own professional and clinical judgement and in accordance with applicable law. Nothing on this website constitutes medical advice, a recommendation, or an offer or guarantee of supply.
4. Accuracy and completeness of information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
5. Products, pricing, and orders
Prices for our products are subject to change without notice. We reserve the right to refuse or cancel any order, to limit or prohibit quantities, and to discontinue any product at any time. We do not warrant that the quality of any products purchased will meet your expectations beyond your rights under the Australian Consumer Law.
6. Payment
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed. Payments are processed by third-party payment providers subject to their terms.
7. Delivery
Delivery options, timing, and areas may vary by patient account, order, carrier availability, and pharmacy workflow. Please review our Shipping and Delivery information and check your delivery address carefully.
8. Returns and refunds
As we supply medicines and regulated goods, change-of-mind returns and refunds may not be available. Please review our Refunds and Returns information. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law.
9. Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to infringe upon our or others' intellectual property rights; to harass, abuse, or discriminate; to submit false or misleading information; or to interfere with or circumvent the security features of the Service.
10. Limitation of liability
To the maximum extent permitted by law, VC Pharmacy will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Nothing in these terms limits any liability that cannot be limited under applicable law, including under the Australian Consumer Law.
11. Changes to terms and the Service
We reserve the right to update, change, or replace any part of these Terms and Conditions, and to modify or discontinue the Service (or any part of it) at any time, by posting updates to this website. It is your responsibility to check this page periodically for changes.
12. Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
13. Contact
Questions about the Terms and Conditions should be sent to info@vcpharmacy.com.au, by phone on 1800 327 863, or by post to Unit 1, 2 Pippabilly Pl, Upper Coomera, QLD 4209, Australia.