FAQ
Frequently asked questions
How do I register as a patient?
Create an account and provide the requested details for pharmacy review.
What happens after I register?
Our pharmacy team reviews your details and may contact you if more information is required.
How long does review take?
Review timing can vary. Contact the pharmacy if you need help with your registration.
Can I use an existing prescription?
Contact the pharmacy or use the patient workflow so the team can advise what information is required.
What if my registration is not approved?
The pharmacy team can explain next steps where appropriate. Registration does not guarantee supply.
How is my personal information handled?
Personal and health information is handled for pharmacy review, account support, and service delivery.