Refunds and Returns

Because VC Pharmacy may supply medicines or regulated goods, change-of-mind returns may not be available. Please contact the pharmacy before returning any item.

Faulty, damaged, or incorrect items

If an item is faulty, damaged, or incorrect, contact VC Pharmacy as soon as possible. We may request photos, order details, delivery information, and other evidence so the team can review your request.

Review process

Refund or replacement options depend on the circumstances, applicable law, pharmacy workflow, and the nature of the item.

Contact

For support, call 1800 327 863 or email info@vcpharmacy.com.au.

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